Last Updated: 1 August 2025
Welcome to Apex Inverters (“we,” “our,” or “us”). Your privacy is very important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or purchase our products.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information from you to provide and improve our services. The types of information we collect include:
a) Personal Information
When you interact with us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party providers)
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Company name (if applicable)
b) Non-Personal Information
This includes:
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Browser type and version
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IP address
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Device type
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Operating system
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Pages visited and time spent on the site
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Referral source
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate about your orders or inquiries
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Send marketing or promotional content (you may opt-out anytime)
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Improve our website, services, and user experience
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Comply with legal obligations and resolve disputes
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
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Service providers (e.g., payment processors, couriers, hosting services) to fulfill orders or provide functionality
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Legal or regulatory authorities when required by law
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Marketing partners, only with your consent
All third-party service providers are bound by confidentiality and data protection agreements.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site usage.
What we track:
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Session data
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Shopping cart behavior
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Click paths
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Preferences and settings
You can control cookies through your browser settings, but disabling them may affect site functionality.
5. Data Security
We implement industry-standard security measures to protect your personal data, including:
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SSL encryption
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Secure servers
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Restricted access to data
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Regular security audits
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Object to or restrict data processing
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Withdraw consent at any time
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Lodge a complaint with a data protection authority
To exercise your rights, please contact us at:
📧 support@apex-inverters.com
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Apex Inverters
📧 Email: support@apex-inverters.com
📞 Phone: +[27 729 629 982]
🌐 Website: www.apex-inverters.com
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy.
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