+27 729 629 982 support@apex-inverters.com

Terms & Conditions

Last Updated: 1 August 2025

Welcome to Apex Inverters. These Terms and Conditions (“Terms”) govern your use of our website and services, including any purchases made through https://apex-inverters.com/ . By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Company Information

Apex Inverters (Pty) Ltd
Based in: South Africa
Registration No.: [Insert Registration Number]
Email: support@apex-inverters.com
Phone: +[27 729 629 982]

2. Products and Services

Apex Inverters specializes in the sale of:

  • Solar Panels

  • Solar Inverters

  • Portable Power Stations

  • Generators

All products are subject to availability and may be withdrawn at any time without notice. Product descriptions and specifications are accurate to the best of our knowledge. However, minor variations may occur.

3. Pricing and Payment

  • All prices are listed in South African Rand (ZAR) and are inclusive of VAT unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Accepted payment methods include EFT, debit/credit cards, and other methods provided at checkout.

  • Payments must be completed before the dispatch of goods.

4. Shipping and Delivery

We ship to all cities within South Africa and neighboring countries including but not limited to Namibia, Botswana, Zimbabwe, Mozambique, Lesotho, and Eswatini.

  • Standard shipping timelines are typically 2–7 business days within South Africa, and 5–10 business days for cross-border deliveries.

  • Delays due to customs, remote locations, or unforeseen circumstances may occur.

  • Shipping fees are calculated at checkout based on destination and product weight/dimensions.

  • Customers are responsible for any customs duties or import taxes applicable in their respective countries.

5. Returns and Refunds

Please refer to our Refunds and Returns Policy for full details.

In summary:

  • Products can be returned within 7 days of delivery if unused, in original packaging, and with proof of purchase.

  • Refunds will be processed within 7–14 business days after inspection.

  • Shipping costs for returns are the responsibility of the customer unless the item was faulty or incorrectly delivered.

6. Cancellations

Please refer to our Cancellation Policy for full details.

  • Orders may be cancelled before shipping for a full refund.

  • Orders already shipped cannot be cancelled; a return must be requested instead.

7. Warranty

Many of our products come with manufacturer warranties (typically ranging from 12–60 months). Please check the individual product pages or contact us for specific warranty details.

Warranty does not cover:

  • Misuse, improper installation, or neglect

  • Damage caused by power surges or environmental conditions

  • Normal wear and tear

8. Intellectual Property

All content on this Website, including logos, product images, graphics, and text, is the intellectual property of Apex Inverters or its licensors. Unauthorized reproduction, distribution, or use is strictly prohibited.

9. Limitation of Liability

Apex Inverters shall not be liable for any:

  • Indirect, incidental, or consequential damages arising from the use of our products or Website

  • Loss of profits, data, or business opportunities

  • Delays or failures due to factors beyond our control

Use of products should be in accordance with the manufacturer’s guidelines and national electrical safety standards.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

12. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes constitute acceptance of the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 support@apex-inverters.com
📞 +[27 729 629 982]

Thank you for choosing Apex Inverters – Empowering You with Reliable Energy Solutions.